Last Updated: 26 March, 2025

At Kaftun, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.kaftun.com or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience, including:

a) Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information:

  • IP address
  • Browser type and device details
  • Pages visited and browsing behavior
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and deliver your purchases efficiently.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing & Promotions: To send promotional emails, special offers, and updates (you can opt out anytime).
  • Website Improvement: To analyze user behavior and enhance website performance.
  • Security & Fraud Prevention: To detect and prevent fraudulent activities.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information, including:

  • SSL encryption for secure transactions
  • Restricted access to sensitive data
  • Compliance with data protection laws

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Such as payment processors, delivery partners, and marketing agencies, strictly for business operations.
  • Legal Authorities: If required by law to comply with legal obligations or prevent fraud.

5. Cookies & Tracking Technologies

We use cookies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

7. Your Rights & Choices

  • Access & Update: You can review and update your personal data at any time.
  • Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link.
  • Data Deletion: You can request the deletion of your data unless required for legal purposes.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email.

9. Contact Us

For any questions regarding this policy, please contact us:

📧 Email: info@kaftun.com
📞 Phone: 01886617639
🌐 Website: www.kaftun.com